United.com: Official Site of United Airlines – Global Flight Booking & Travel Management

Product Overview & Core Features

1. Flight Booking & Customization: Search one-way/round-trip/multi-city flights; filter by fare type (Basic Economy, Economy, Premium Plus, Polaris Business Class), layover time, and amenities (e.g., “WiFi-enabled aircraft”).
2. MileagePlus Loyalty Program: Free membership to earn miles on flights, partner purchases (hotels, car rentals), and upgrades. Miles redeem for free flights (no blackout dates on United-operated routes) and perks like priority boarding.
3. Trip Management: Real-time flight status tracking, easy rescheduling/cancellations (per fare rules), and seat selection (including “Economy Plus” for extra legroom). Pre-purchase checked bags to avoid airport fees.
4. In-Flight & Add-On Services: Book Polaris Business Class lie-flat seats, pre-order meals, or access free in-flight entertainment (via United app). Business travelers can add “United Club℠” lounge access for layovers.
5. Global Support: Multi-language options, international travel resources (visa requirements, baggage rules), and 24/7 customer service via chat/phone.

How to Use United.com

1. Search Flights: Enter departure/arrival cities, dates, and passenger count. Use filters to narrow results (e.g., “non-stop only,” “WiFi available”).
2. Select & Book: Choose your flight, fare class, and add-ons (seats, bags, lounge access). Confirm payment via credit card, PayPal, or MileagePlus miles.
3. Log In to MileagePlus: Sign up/log in to earn miles on your booking and unlock member-only discounts.
4. Manage Your Trip: Use the “Manage Trips” tab to view flight status, modify plans, or update passenger details.
5. Check In: Complete online check-in (24 hours pre-departure) and download your boarding pass via the website or United app.

Application Scenarios

• Business Travelers: Book Polaris Business Class for long-haul comfort, use in-flight WiFi to work, and access United Club lounges for productive layovers.
• Leisure Families: Select adjacent seats, pre-purchase extra baggage for travel gear, and redeem MileagePlus miles for family vacations.
• MileagePlus Members: Maximize miles by booking partner flights (e.g., Lufthansa, Air Canada) or redeeming for upgrades to Premium Plus.
• International Travelers: Access visa guidance, multi-language support, and global baggage rules to simplify cross-border trips (e.g., U.S. to Asia/Europe).