American Airlines China Portal: Official Platform for China-U.S. & Global Flights

Product Overview & Core Features

1. Targeted Flight Booking: Search/book one-way, round-trip, or multi-city flights—focused on China-U.S. routes (e.g., Shanghai PVG → New York JFK, Beijing PEK → Dallas-Fort Worth DFW) and connecting flights to global destinations (Europe, Latin America). Supports RMB pricing and local payment methods (Alipay, WeChat Pay).
2. AAdvantage Loyalty Program (China): Free membership for Chinese users to earn points on flights, redeem for free tickets/upgrades, and access China-exclusive perks (e.g., student fare discounts, priority check-in for top-tier members).
3. Trip Management Tools: Online check-in (24 hours pre-departure), seat selection (Main Cabin, Premium Economy, Business Class), pre-purchase of checked baggage (critical for China-U.S. trips), and real-time flight status alerts (via email/SMS in Chinese).
4. China-Specific Support: Mandarin customer service (phone/online chat), U.S. visa application guidance (e.g., document checklists for Chinese travelers), and details on AA’s airport services in China (e.g., lounge access at PVG/PEK).

How to Use Americanairlines.cn

1. Search Flights: Navigate to the “Flights” tab; enter departure (e.g., Guangzhou CAN) and arrival (e.g., Chicago ORD) cities, travel dates, and passenger count (including children/students).
2. Refine & Select: Filter results by fare class, flight time, or stops; compare options (e.g., non-stop vs. connecting) and view in-flight amenities (e.g., in-flight WiFi, meal service).
3. Book & Pay: Log in to your AAdvantage account (or sign up for free) to earn points; confirm booking and pay via Alipay/WeChat Pay (RMB) or credit card.
4. Manage Your Trip: Use the “Manage Trips” section to check in online, select seats, add baggage, or modify travel plans (per fare rules).

Application Scenarios

• Business Travelers: Book non-stop China-U.S. business flights, use Mandarin support for last-minute changes, and access AA lounges at Chinese/U.S. hubs.
• U.S. Bound Students: Secure student-discounted fares, pre-book extra baggage (for study supplies), and access visa guidance to streamline pre-departure prep.
• Leisure Travelers: Plan multi-city trips (e.g., Beijing → Los Angeles → Orlando) or family vacations, using RMB payment and Chinese-language alerts for a smooth experience.
• AAdvantage Members: Redeem points for free China-U.S. flights, upgrade to Premium Economy, or enjoy priority boarding on AA’s Chinese routes.